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Report on Business Built for young families, minicars are attracting a huge following among Japan’s elderly drivers

A man takes a look at Honda's N-Box car at its showroom in Tokyo on Oct. 4, 2017.

KIM KYUNG-HOON/Reuters

When Honda Motor Co. launched the latest version of its N-Box a year ago, it promoted features on the pint-sized minicar such as error-detecting pedals, automatic emergency braking and movable seats, part of a push to market the vehicle to young families.

But a drastically different demographic has made the N-Box the country’s best-selling passenger vehicle: roughly half the owners of the most recent model are 50 or older.

Automakers had hoped high-tech options would attract younger buyers to minicars, or kei-cars, even as the number of Japanese drivers under 30 has slid nearly 40 per cent since 2001.

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Instead, with a price tag starting around $7,500 and low ownership taxes, minicars have gained a more loyal following among the rapidly growing population of Japanese elderly, many of whom are on fixed incomes.

“After their children are grown and leave home, more people are looking to downsize from larger family cars to more compact ones,” said Kiminori Murano, managing director at Tortoise, a dealership specializing in minicars in Yamato, Kanagawa prefecture, just south of Tokyo.

At Tortoise, seniors have overtaken young families as the biggest customer group in the past decade, making up more than 70 per cent of its clientele.

Automakers had hoped high-tech safety options would attract younger buyers to minicars. Instead, they have gained a more loyal following among a rapidly greying market. Reuters

Kei-cars represent nearly a third of all Japanese passenger car sales, and about one of every 20 cars sold this year has been an N-Box.

All of Japan’s major auto makers sell the no-frills, fuel-sipping vehicles, almost exclusively for the domestic market. With their 660cc engines – a size more common in motorcycles than cars – minicars are considered too small for most overseas markets.

Many in the industry predict that eventually, automated cars, taxis and buses will keep the elderly mobile for longer.

Until that future arrives, demand for cheap, safe and easy-to-drive vehicles such as the N-Box is growing sharply among older Japanese in a country that is home to one the world’s most rapidly aging populations. The success of these cars could also provide a blueprint for marketing such vehicles to older drivers overseas.

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When Yoshiyuki Imada’s car insurance expires early next year, the 68-year-old retired truck operator from Kagoshima Prefecture is planning to trade in the Toyota Mark II sedan he has been driving for nearly 20 years for a minicar.

“Smaller cars are easier to drive as you get older,” he said.

Honda said the safety features in the N-Box were not designed just with the elderly in mind. But the company said they could help older drivers stay on the road.

“We wouldn’t want elderly people to become holed up in their homes because they can’t get around. We want to do what we can to enable them to stay mobile for as long as possible,” Hideaki Takaishi, senior safety engineer at Honda, told Reuters in an interview.

SENIOR-FRIENDLY MESSAGE

For years, TV commercials for kei-cars have been a montage of energetic twentysomethings, often popular boy band members, camping or frolicking at the beach. More recently, ads have featured sentimental snapshots of families with young children.

But minicar marketing is slowly starting to reflect the segment’s biggest buyers. This year, Daihatsu Motor, a subsidiary of Toyota Motor Corp., released a TV spot featuring an elderly cabbage farmer who berates his son for suggesting that he switch to a minitruck with automated emergency braking, misreading it as a slight to his driving skills.

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“It’s true that our biggest markets are drivers in rural areas, women and elderly people,” Daihatsu spokesman Kazuki Inoue said. “Our minitrucks are widely used on farms, and farming communities are greying rapidly at the moment, so we wanted to market advanced safety systems on this model.”

Honda’s Takaishi said that using sensors to track a vehicle’s surroundings and assess whether drivers have depressed the wrong pedal is among the features that can offset common challenges for older drivers, including reduced alertness and reaction time.

The automaker is also trying to develop artificial intelligence-driven systems for “coaching.”

Cars could theoretically advise drivers via flashing dashboard icons, sounds and steering wheel vibrations if they are about to drift out of their lane or make a potentially risky manoeuvre.

“Elderly drivers in particular, they really want to maintain their independence while they’re driving, as it’s a skill they’ve honed over many years,” said Takaishi at Honda.

RISING ACCIDENTS

In Japan, the number of driving licence holders aged 60 and older is growing faster than in other developed countries, and in the past five years has grown to double that of those under 30.

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Particularly in rural areas, people are driving well into their 80s and 90s as train and bus services pull out of depopulating towns.

That has led to an increase in traffic accidents involving drivers older than 65, even as the overall number of accidents has decreased. Last year, older drivers were involved in 55 per cent of the country’s accidents, up from about 47 per cent 10 years ago.

Partly in response, the Ministry of Economy, Trade and Industry last year launched its Safety Support Car system, which categorizes safety technology on cars sold in Japan.

“As the number of traffic accidents involving elderly drivers became a national issue, we decided to promote these technologies as a whole, to increase awareness and expand usage,” said Naohiko Kakimi, head of the intelligent transportation system and autonomous driving promotion department at the ministry.

Automakers can use the government-endorsed logo to promote vehicles, and drivers can save on insurance by buying them.

Yorie Miho, a retiree in Kanagawa prefecture, said kei-car safety had come a long way since he bought his Daihatsu Sonica more than a decade ago.

During a recent demonstration outside the Tortoise showroom, the 80-year-old was shaken when the Daihatsu Tanto he was in automatically slammed on its brakes centimetres away from a makeshift wall. But he said afterward the feature would make him feel safer on the road.

“I’m not sure if I’ll live so long that I will need to buy another car … but this would be nice to have,” Miho said.

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